How might public reporting be conducted for the organization? To which external organizations should the organization report? What are some of the external reporting agencies?What is the impact of public reporting on the organization from both an operations and performance position?

1.3 Organizational Analysis

Operational systems vary greatly, depending on the type of organization or services provided. Operational systems include

processes, procedures and other systems that keep the organization running while providing care to patients.
Submit the following information pertaining to an analysis of operations in healthcare organizations.

Provide a brief description of the kind of organization you’re using as the context for this assignment. For example, use the context of a hospital, clinic, long-term care facility, insurance company or other care provider service to base your analysis.

How would you characterize the organization based on a model of standard and/or custom care?

How might public reporting be conducted for the organization? To which external organizations should the organization report? What are some of the external reporting agencies?

What is the impact of public reporting on the organization from both an operations and performance position?

What challenge, problem, or opportunities is the article/case attempting to respond to?How will you, as a professional, integrate this learning into your own role as a leader and manager?

What is Strategic Management? By Harris, Chen, Fairchild, Freeman, Venkataraman, and Mead

What are the main themes of the article/case?

What challenge, problem, or opportunities is the article/case attempting to respond to?

What are the solutions, resources, or answers provided

How will you, as a professional, integrate this learning into your own role as a leader and manager?

Describe the metric(s) that will be used to determine if you meet this goal.Describe the metric(s) that will be used to measure performance of meeting objective(s) along the way.

Mba530
Scenario

The organization you work for as a director of leadership and learning is looking to create an adaptive leadership toolkit to help improve employee leadership skills and behaviors over the next two years. To begin this work, you conducted a personal leadership self-assessment to take a leadership inventory of yourself. Now that you know areas that you can improve upon as a leader, you decided to create a personal development plan that will identify actionable steps toward improving these areas you’ve identified. Your intensions are to incorporate your personal development plan into the adaptive leadership toolkit to serve as an exemplar that can be used by all people leaders in the organization.

Prompt

Leadership behavior: Based on the results of your personal leadership self-assessment, describe the leadership behavior you scored lowest in and explain how developing this could have a positive impact on your ability to lead.

SMART Goal: Apply SMART goal setting to create a personal development plan that aligns with the leadership behavior you’re looking to improve. Keep in mind that your personal development plan will be used as an exemplar for the adaptive leadership toolkit in Milestone Two. Your SMART goal should address the following:

“S” Specific: Your goal must be specific.

i) State your personal development goal.

ii) Describe the reason for this goal.

iii) Describe the objective(s) needed to ensure this goal it met.

“M” Measurable: Your goal must be measurable.

i) Describe the metric(s) that will be used to determine if you meet this goal.

ii) Describe the metric(s) that will be used to measure performance of meeting objective(s) along the way.

“A” Achievable: Your goal must be achievable.

i) Describe the tools and skills you will need to achieve this goal.

ii) Describe who needs to be involved to allow you to be successful in achieving this goal.

“R” Relevant: Your goal must be relevant.

i) Explain how this goal can be linked to an overall business objective.

ii) Explain how this goal will increase your knowledge and improve your overall performance as a leader.

“T” Time-Bound: Your goal must be time bound.

i) Provide an overall timeline for the completion of this goal.

ii) Provide tangible deliverable(s) with due dates that support the objective(s) you indicated above.

How does the Clark-Fisher hypothesis offer an explanation for the dramatic shifts in the US labor market since 1800; from agriculture and mining to manufacturing, and from manufacturing to services?

Business process management

Question 1 (Systems)
Consider the following system diagram of a simple heating system:

a. Name two (2) feedbacks contained in this system. Explain your answer.

b. List the black boxes in this system. Explain your answer.

c. In this system, the thermostat is modeled as a subsystem. Must the thermostat be considered an open or a closed subsystem? Explain your answer.
Question 2 (Services)

a. What is the Clark-Fisher hypothesis.

b. How does the Clark-Fisher hypothesis offer an explanation for the dramatic shifts in the US labor market since 1800; from agriculture and mining to manufacturing, and from manufacturing to services?

Question 3 (Quality)
Consider three (3) production processes; A, B, and C and their quality performance relative to the lower and upper specification limits. We assume that the lower specification limit (LSL) is set at 25.0 and the upper specification limit (USL) is set at 75.0.

a. Which of these processes has the highest Cp? Explain your answer.

b. Which of these processes has the highest Cpk? Explain your answer.

c. If we ignore process A and we assume that the LSL is 60 and the USL is 70, which of the following strategies should we apply?

Strategy 1: Try shifting both processes B and C so that they become centered on 60; then try reducing their variance.

Strategy 2: First try reducing the variance of processes B and C; then try shifting them so that they become centered over 60.

Explain your answer.

Question 4 (Quality)
Consider the following graph representing one of the schools of thought on process quality management:

a. Which of the two schools of quality management does this graph represent?

b. Explain the ‘message’ of this graph? What does it tell us? Explain your answer.

c. Explain why in modern thinking about process quality, this graph is no longer considered correct.

Question 5 (Blockchain)

a. Explain why a blockchain is considered ‘immutable’; meaning that transactions stored on it cannot be undone, removed or changed.

b. Explain why blockchains have the potential to eliminate the need for trust agencies.

c. Why is blockchain a promising technique for tracking supply chains?

Question 6 (Productivity & ERP)

a. Explain the difference between the productivity and the efficiency of a process. Provide an example of both.

b. Public companies must periodically report their finances. In order to do this they must make sure that all their bookkeeping is consistent and matches up. When companies use ERP systems, this ‘closing of the books’ is typically done much(!) faster than without ERP. Why is that?

c. Why do companies spend so much money switching their information systems over to ERP? And why does it cost so much?

Question 7 (Bonus question)
According to the website airlines.com, in 2019 US airlines experienced 0.01 fatal accidents per 100,000 flights.
At how many sigmas was the US airline industry operating that year? Explain your answer.

List key opportunities and threats (political, economic, social, technological, demographic, or legal) that may influence an organization’s ability to achieve its mission.

Additional instructions uploaded

Complete a SWOT analysis on a nonprofit organization of your choosing using the template below. Then, prepare recommendations to improve organizational performance and alignment with the organization’s mission and vision. Your recommendations should focus on the board of directors and other top leadership of the non-profit organization.

SWOT Analysis of a nonprofit organization
The organizational leader and board of directors should periodically perform a SWOT analysis. Use this template to perform a SWOT analysis of a non-profit organization that you are very familiar with or have thoroughly researched.
Instructions:

1. List the organization’s internal forces, including strengths and weaknesses, in relation to mission achievement.

2. List key opportunities and threats (political, economic, social, technological, demographic, or legal) that may influence an organization’s ability to achieve its mission.

3. Indicate possible connections between an opportunity or threat, and a strength or weakness.

Perform research and describe a team or organization that utilizes the three-skills approach to leadership.How does your example differ?What can/should be done to change it?

ASSIGNMENT OVERVIEW:

For this case assignment, you will fully discuss the three-skill approach to leadership, using credible sources to back your work.

1. Perform research and describe a team or organization that utilizes the three-skills approach to leadership.

2. Synthesize the skill mixes exhibited at each level of your example team with the model’s suggestion for the skill mix.

3. How does your example differ?
What can/should be done to change it?

 

What are some of the best practices in implementing self-service applications and what are also some of the common errors?Would you recommend one of these platforms at a current or previous employer? Why?

W3: HRIS – Self-Service & HR Portals

Using your readings and conducting additional research as needed, respond to the following:

Why would it be important for a company to have an employee and managerial self service portal? How do these portals benefit an organization?
What are some of the best practices in implementing self-service applications and what are also some of the common errors?
Would you recommend one of these platforms at a current or previous employer? Why?

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