Managing Workplace Conflict – Federal Industrial Court decision (Australia)
Managing Workplace Conflict
Federal Industrial Court decision (Australia)
Word count: 2,000 maximum (excluding the reference list)
Using the theories outlined in Condliffe’s text
(ฺBook: Conflict Management, A Practical Guide 6th Edition by Peter Condliffe Lexis Nexis)
1. Research the parties of the dispute
2. Analyse the dispute using the theories outlined in Condliffe’s text
3. Demonstrate your knowledge of the Condliffe’s theory by explaining how the dispute arose and what alternatives to arbitration might have resolved the matter.
What you need to include in the report is the following “The Conflict Map” (Word file: Conflict Map)
1) Parties to the dispute
2) Details of the dispute
3) Positions of the parties
4) Outline of the issue of contention
5) Obstacles in resolving the dispute identified by the Judge
6) Condliffe’s theory of how the dispute was managed prior to the Court intervention
7) Steps taken by the Court and how this fits with the theory
8) Outcome of dispute and your view on whether this was the best approach and fair to the parties.
4. Use a minimum of 2-3 refereed to support your assessment. You may use other sources, such as the textbook, government or other authoritative sources, however the main support should come from the refereed Federal Industrial Court decision (Australia)/ book/ literature.
5. The report must be word-processed, and must follow a report format, including correct referencing (Harvard style), formatting, layout and grammar.
In relation to referencing, the report must include accurate and detailed in-text referencing as well as a list of references. And follow an essay format (introduction, body, conclusion).
Note plagiarism – the use of others’ words without attribution – is considered a severe offence, and will lead to serious consequences (including subject failure).