Discuss some ways that a hospital might measure quality. Quality is described as a way in which any organization can increase customer satisfaction and detainment.

Memorial Hospital case study

The case study answers question regarding the study.

1. Discuss some ways that a hospital might measure quality.
Quality is described as a way in which any organization can increase customer satisfaction and detainment.

Tm TQM that Janice could use to help Memorial focus on providing quality health care?