Discuss the impact of ICTs on people’s ability (or not) to either access public services or to participate in the policy process, whether at local, national or global level.

Digital Capabilities for Global Citizenship

Description

In no more than 1500 words, reflect critically on the impact of the information age on the citizen as a service user.

Guidance

The assignment asks you to discuss the impact of ICTs on people’s ability (or not) to either access public services or to participate in the policy process, whether at local, national or global level.

Analyse the impact of the digital divide on citizens’ ability to access services, or

Critique the development of electronic service delivery at a policy level and its impact on the citizen.