Front Line Leaders and Operations Management
Course description:
This course focuses on the importance of the operations function in
organizations. You will examine the fundamental issues of facilities location, output planning,
inventory control, scheduling, and quality control. The course emphasizes quality and its impact
in securing a strategic advantage for manufacturing and service entities.
Write 3 learning statements of a frontline leader for each of the following course outcomes. Instructions for learning statements below.
Step Process:
Step One: Select one course outcome.
Step Two: Determine the level of learning of the OUTCOME using Bloom’s Taxonomy.
a.) Review the first word of the outcome, which is an action verb
b.) Look at a Bloom’s list of action verbs and determine where the action verb falls
Step Three: Consider an example of your specific learning that falls within the same level of learning
a.) Use an action verb at the same level of learning as the outcome to create your Learning Statement
Step Four: Repeat the process for the same outcome so that there are two or three Learning Statements per outcome
Step Five: Begin the process again for each outcome.
Helpful Exercise:
Formula for crafting strong learning statements: Verb + What they do (behavior) + Why they do it Try this exercise below as you address each outcome. Ask yourself: They learned how to “INSERT OUTCOME” by _______________ and _________________ and ___________________. As you answer the question, use the learning to draft your learning statements. Be specific with your answers to the question and then go to Blooms and make sure that you use an action verb at the corresponding level.
Outcomes:
1.) Examine the business concepts of quality management and lean systems.
2.) Create a product design and a service design within an operations management environment.
3.) Compare human resource management and project management principles to those of operations management.
4.) Examine supply chain management and global supply chain concepts supportive of operations management efforts.
5.) Evaluate the purpose of forecasting and inventory management within operations management.
6.) Create a facility design within an operations management environment.
