OLB-7004 Week 4
Assignment criteria:
Given the current situation, acting as the CEO of XYZ Corporation, how would you proceed in restoring a productive organization? Explain how you would improve employee morale, while still motivating employees to catch up on work that is behind schedule.
Help your employees compose responses to the various customer complaints and indicate how you would communicate with those customers. Include anything else you feel is important as the CEO in your response.
Be sure to relate theories and strategies leading to certain best practices that leaders of successful organizations utilize to improve a struggling environment.
