Affinity Diagram and Root Cause Analysis
The purpose of this assignment is to identify an organizational problem to solve within your current workplace or industry and use an affinity diagram to brainstorm the root causes of the organizational problem and potential solutions for addressing it.
For this assignment, the first step is to identify an organizational problem to solve within your current workplace or industry. This is an opportunity for you to apply your learning while addressing a real-world problem. After you have identified a possible organizational problem, complete the “Brainstorming With an Affinity Diagram” resource to help you narrow and specify the root cause for the problem.
Completing the affinity diagram will not only help you identify the root causes for the problem but also determine the scope influence you have in reaching a potential solution. Keep in mind that this exercise is meant to identify a viable solution within the scope of influence in which you are directly involved and will ultimately allow you to be an agent of change.
Complete the affinity diagram action steps outlined in the “Brainstorming With an Affinity Diagram” resource, including the Five Whys Root Cause Analysis section. This can be done using online mind mapping resources like those found in the study materials, by using post-it notes, or through the use of Excel or Word documents and tables. When constructing the affinity diagram, be sure to complete all six steps described on the resource. You will reference these root causes again within your final business proposal in Topic 8.
Submit both the affinity diagram and the five whys root cause analysis to your instructor. Evidence of revision from instructor feedback will be assessed on the final business proposal.
APA style is not required, but solid academic writing is expected.
My place of work is Caruso Law Offices and am a office clerk. An office clerk does a variety of clerical tasks such as typing, editing routine memos, filing records, and answering phones.
