WF Scorecard Project
Identify the key capabilities needed to deliver on the AHAstrategic plan.
Develop an association-wide workforce strategy.
Implement workforce differentiation and the strategic position
concepts to ensure that talent is used effectively to execute strategy.
Develop a new approach to goal setting, performance manage-
ment, and incentives, and a methodology for rating and ranking staff in key positions.
Develop and market an AHA employment brand.
Identify opportunities to simplify routine HR functions.
Identify ways to better integrate HR staff at senior levels, permit-
ting HR to better understand and contribute to the association’s business strategy.
Identify future HR skill sets necessary in the workforce.
How important is this capability in terms of the AHA achieving
its goals?
To what extent would this capability represent a distinctive dif-
ference or advantage compared to other nonprofit organizations?
What impact would this capability have on AHA customers’
perception of the value of our programs, products, or services?
What is the current level of performance of the AHA on this
capability?
If this capability is underperforming, to what extent would a sig-
nificant upgrade of strategic talent in this area affect its impact?
Imagine that you have one hundred “investment points” to dis-
tribute across each of these capabilities. Where would you invest to yield the highest return?
