Week 4
BHMC323-H335 Operations Management (2215-DD)
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Week 4
Introduction
Operational PolicyWeek 4 Welcome to Week 4!
This week you will apply what you have learned in the previous weeks.
During Week 4, students will:
Analyze and write about the case study related to operations and quality issues.
Topics this Week
Introduction
Content in Context
4.1 Organization Policies and Procedures Case Study (50 points)
Content in Context
Readings
Read:
Midwest Hospital Case Study (Available in the week 4 LibGuide.)
Additional Material: (Click to view)
Click Below!
This is a link to all reading assignments and interactive elements for each of the courses in the BHMC program. Click below to access the
Readings and Videos for this week.
Week 4 Readings and Videos
4.1 Organization Policies and Procedures Case Study
Details:
Read the Midwest Hospital case available in this week’s LibGuide. Answer these questions about the case:
Which of the three issues Dr. Davis is taking to the Management Committee are procedural decisions and which are policy decisions? Be sure to explain your answer.
Write policy statements for those of Dr. Davis’ issues that pertain to policies and write procedures for those issues that pertain to decisions that are procedural.