Does customer loyalty exist in the hospitality industry?
Strategies to recruit and retain staff in the hospitality industry.
The impact of Airbnb on the global lodging industry
Tag: Hospitality industry
What industry sectors tend to be better performers? Why? How may Covid-19 lead to growth in certain sectors and decline of other sectors that will have to ‘re-invent’ themselves to make them competitive?
Industry Analysis
What industry sectors tend to be better performers? Why? How may Covid-19 lead to growth in certain sectors and decline of other sectors that will have to ‘re-invent’ themselves to make them competitive? You may pick a sector from healthcare, education, retail, hospitality, manufacture, IT, or transport.
Explore and explain agile service design and its affects on customer experience.Discuss how the hospitality industry can take CB advantage of this method.
Explore / Exploit in Service Agile Design
1. Explore and explain agile service design and its affects on customer experience.
2. Discuss how the hospitality industry can take CB advantage of this method.