Diversity, Inclusion, and Communication
Ricardo Fernandez on remote international teams (13:14) After reviewing the video consider the following:
Evaluate the video for the communication skills needed for success in managing a global environment.
Evaluate video for the relationship-building skills needed for success in managing a remote team.
Analyze how cultural diversity and specifically inclusion impact effective management communication. In the context of managing different cultures, ages, and genders what modes of communication seem most effective in managing people?
Provide examples; for instance, would texting the terms of a new contract be the best way to communicate with a 60-year-old Japanese customer?