What is the fours of Service related to this product of Southwest Airlines:What is product strategy for Southwest sirlines?

Answer the questions:

What is product strategy for Southwest Airlines: 1.Contents of the three levels of the product; (The levels of product include the core customer value, the actual product and the augmented product.)

2.Brand strategy;

3.What is the fours of Service related to this product of Southwest Airlines: if this product is an intangible product.

Four are :Intangibility, Inconsistency, Inseparability, Inventory, and Interaction