Describe why behavioural models are important for the role of a program manager. Compare the behavioural models in the context of program management. (Min: 100 words)

Knowledge Assessment
1. Describe why behavioural models are important for the role of a program manager. Compare the behavioural models in the context of program management. (Min: 100 words)

2. Describe two different communication styles and two different negotiating styles. (Min: 100 words)

3. Describe four ethics, regulations and legislations that are applicable to a program. (Min: 100 words)

4. List and describe at least three learning and development methods and strategies. (Min: 100 words)

5. Compare two types and formats of program visions. Provide an example of both. (Min: 100 words)

Practical Assessment
Candidate Instructions
This assessment is a portfolio of evidence designed to assesses your ability to provide leadership for the program.
You are required to:
 Promote the program vision
 Plan to build an environment of confidence and trust within the program
 Plan to embed socially responsible practice into the program
 Plan to develop the potential of program staff
 Plan to support the learning environment
 Demonstrate that you can implement your leadership plans for the program by addressing a case study.
To develop your assessment, you can work on either of the following scenarios:

1. Scenario 1:

Choose an organisation and industry that you are familiar with. For example, a company you have worked for or are working for now.

2. Scenario 2:

Consider Lonsdale’s management has hired you to manage a program to assist them position themselves as a leading provider of business courses to international students in Australia.

This assessment comprises of the following sections:

Section 1: Create and deliver a presentation to promote the program vision

Section 2: Prepare a leadership plan for the program

Section 3: Case study