The purpose of this assignment is to plan a small change project to enhance the patient experience.
The inspiration for the planned change must come from data collected through the audit process; this audit could be national or one that has been conducted locally within your trust, however it must be current and relate to patient care/experience.
Remember that the change that you suggest is not going to be implemented as part of this assignment.
Your first task will be to find an audit that matches this criteria.
Introduction
This assignment is about………
Body of the text
Explain: What is an audit? What is the purpose of an audit? What is the audit process? –LO1
Briefly explain the purpose of the audit that you have found.
Explain how the data from this audit shows a need for a change to practice taking into account the impact of organisational culture and climate. As part of this you could name your ‘small change project’. –LO1
Explain the process of change – link this to leadership qualities framework (Now called “Healthcare leadership model” from NHS leadership academy) – LO2
Show an understanding of the role leadership plays in change.
Include leadership qualities, inter- professional working and collaboration, the awareness of self and how these factors can drive change.
Analyse the theories and models related to change management. Give an example of a ‘change management model’, explain how this might be applied to your change proposal – LO2 & 3
Integrate resistance to change and how this can be overcome using the points raised above – this can include generic factors as well as any that are specific to your change project. –LO2 & 3
Your audit results must relate to patient care
Conclusion
Summarise the key points and what has been learnt (no new information).