Who were the stakeholders in this process?
Why do they hold an interest?
Do they want to see change? (If yes, they represent “enabling forces.”)
Do they want to stop or prevent change? (If yes, they represent “constraining forces.”)
What is the justification for selecting an information system? Describe it.
How does the organization’s goals drive the selection of an information system?
What are the roles each of the organization’s stakeholders play in the selection and acquisition process? Describe them.
What is the typical IT implementation process? What are the roles and
responsibilities involved in system implementation?
How did the process described in the case study fail to include the fundamental activities of a typical IT implementation process?
What are at least 5 indicators of project failure that manifest themselves in the case study?
For each indicator you described, how and when would you evaluate its effect?
