Examine a group based on either; age, education level, socioeconomics, gender, ethnicity, language, etc.,. Discuss how discriminatory behaviors, occurring recently or in the past, and/or either acted upon intentionally or from lack of knowledge, affect the health care outcomes for said group?
1. Which operational research method is used to improve on patient experience and outcomes? How is it being measured? Can you think of something not being mentioned or considered that should (i.e; ethnicity, socioeconomics, barriers, etc.?)?
2. Is patient demand exceeding healthcare capacity? If yes, why? What is being done to address the “why”? If not, why?
3. Productivity metrics. Find an article that can help you address the leading barrier affecting your patients (i.e; wait times for appointments, patient engagement around life style changes, etc..)?
4. ROI. Is the cost treatment financially beneficial to the organization? Is treatment beneficial to the patient? Are both parties satisfied?
Read chapter 1 and 2 of Essentials of Health, Culture, and Diversity
Understanding People, Reducing Disparities
by Mark Edberg.
Define culture and define health. Include in your discussions how language, sexual identity, age, race, ethnicity, disability, socioeconomics, and education are part of cultures and influence human health.
Additional to your book, you can use this reference: NIH: Cultural Respect
https://www.nih.gov/institutes-nih/nih-office-director/office-communications-public-liaison/clear-communication/cultural-respect
