Unit 5 Group Project Quality Culture
Assignment Objectives
Describe management quality initiatives such as TQM and Six Sigma.
Evaluate the quality control tools used to analyze and improve processes.
Tag: TQM
What are the key tenants of TOC and what success stories can you find and share?
Theory of Constraints
The late Dr. Eliyahu M. Goldratt, the father of TOC (Theory of Constraints) created a business strategy methodology heavily steeped in the continuous improvement world of Deming’s TQM (Total Quality Management) or TPS (Toyota Production System) aka Lean Manufacturing.
What are the key tenants of TOC and what success stories can you find and share?
What is a learning organization? Select an organization of your choice (Tesla), and explain why you think they are or are not an effective learning organization.
Inputs
Prior to beginning work on this discussion forum, read Chapters 13 and 14 in the course textbook, and the weekly lecture.
Understanding and assessing your organization’s culture can mean the difference between success and failure in today’s fast changing business environment.
In your discussion post, answer the following questions:
What is organizational culture and how are cultural values reflected in organizations?
What impact does organizational culture have on total quality management (TQM) practices and principles?
Can an organization change its organizational culture to promote TQM practices and principles?
Is it easy to change organizational culture?
What are common barriers to change?
What are some questions that organizations must ask and steps they must take in change management process?
Also address the following in your post:
What is a learning organization? Select an organization of your choice (Tesla), and explain why you think they are or are not an effective learning organization.
Discuss some ways that a hospital might measure quality. Quality is described as a way in which any organization can increase customer satisfaction and detainment.
Memorial Hospital case study
1. Discuss some ways that a hospital might measure quality.
Quality is described as a way in which any organization can increase customer satisfaction and detainment.
Tm TQM that Janice could use to help Memorial focus on providing quality health care?