Negotiation and Conflict Resolution – Journal 3
1. Tell me about a time when your perception of a situation was incorrect? How and why? (2
marks)
2. Tell me about a time when someone “misjudged” you in a negotiation, what was the
outcome? (1 mark)
3. Tell me how emotions have affected your negotiations in the past, were you aware of your emotions
at the time. Use of a specific example will be helpful to illustrate your points. (1 marks)
4. Do you agree that there are universal facial expressions that span cultures and countries, why or
why not? (1 mark)
