CATWOE is a method for determining a stakeholder’s point of view and the influence that viewpoint will have on the business change’s direction (Prasiyuda, 2020).The CATWOE identified the Coffee club customers are the drip coffee
Many baristas have lost their employment as a result of the closure of most of Australia’s coffee shops for the foreseeable future, and no one knows what life will be like after the quarantine period passes. Using systems thinking is a problem-solving as a technique resulted for acquiring pick-up order and delivery method for serving customers at the Coffee club shops. A rich picture would provide coffee club a visual representation explain the innovative methods to keep the shops working complying with the lockdown restrictions without risking a complete close of the shops.