What could the company have done differently:
Before the scandal:
CEO should have been more involved in the decision-making process
Hostile environment for employees?
During the scandal:
Since the problems with the vehicles were known, leadership should have
made better decisions
After the scandal:
Produce more zero-emission cars
Win back the trust of its customers
Repair their brand in order to branch into other countries
Third party audits to ensure no rules are being broken and reports must be
made public
Consider and discuss the practical implications of the recommendations for the business, such as the challenges/process of
changing company culture, impact of hiring/firing decisions on
talent management and cost, company financial performance and
impact on customer/consumer confidence
