What problems under the old system are solved or mitigated by the new system? (2c) What problems arise under the new system (you may consider issues still not resolved from the old system)? (2d) Is pay more closely related to performance under the new system?

Case Questions

1. Vitality’s Old Performance Management System: (1a) What were the problems with Vitality Health’s old performance management system? (1b) What were the root causes of those problems? (1c) Was pay related to performance under the old system?

2. Vitality’s New Performance Management System: (2a) What are the key features of Vitality Health’s new performance management system? (2b)

What problems under the old system are solved or mitigated by the new system? (2c) What problems arise under the new system (you may consider issues still not resolved from the old system)? (2d) Is pay more closely related to performance under the new system?

3. (3a) Do you think Vitality’s New Performance Management System would have more advantages than disadvantages if it was implemented in your organization? (3b) Why or why not?